- 727 Hastings Dr, Buffalo Grove, IL 60089
- info@asteraservice.com
- (815) 384-4426
Residential Laundry Appliance Services in Chicago and Suburbs
Has your washing machine stopped working? Leaking water? Not filling or starting? Stopped draining or spinning? Our washer machine repair experts are a call away to diagnose your issues and make prompt repairs.
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Fast & Reliable Washer and Dryer Repair in Chicago
Laundry issues can quickly disrupt your routine. Our experts service new and old models of virtually every washer and dryer, with many parts already stocked in the van to better service you. At ASTERA, we send local technicians who:
- Accurately diagnose the issue
- Provide fast, accurate estimates
- Make timely repairs, many on the same visit
- Test your unit to ensure it is operating properly
Whether you have a front- or top-loading machine, our team delivers fast laundry appliance repair service without long wait times. We’re licensed, insured and offering financing options to our customers.
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Common Washer and Dryer Problems We Fix
If your washer or dryer isn’t working properly, we can help. We offer reliable washer & dryer repair for all of your common issues:
- Washer Not Draining or Spinning: We’ll diagnose the issue and make repairs to get your unit back up and running. Drain pump clogs or broken drive belts are frequent causes of these issues.
- Dryer Not Heating Properly: Common causes include blown thermal fuses or faulty heating elements.
- Loud or Unusual Noises: Grinds, squeals, bangs and thumps are all signs of serious mechanical issues. Left unaddressed, these small issues can escalate into major problems.
- Appliance Not Turning On: Powering up issues? Our technicians will diagnose the issue and determine whether repair or replacement is the best option.
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Our Laundry Appliance Services in Chicago
Need service on your appliances? Our comprehensive options include:

+
Completed Jobs
+
years of experience


Washing Machine Repairs
Washers can experience leaks, spin issues, electrical failures, and drainage problems. Our Chicago technicians diagnose and make repairs across all leading brands. We’ll perform your washer machine repair, often on the same day.
Dryer Repairs
Dryer malfunctions can stop your laundry routine completely. Our experienced technicians identify problems on-site. Repairs? Most repairs are completed on the same day. We work on both gas and electric models to better serve you.
Washer-Dryer Combo Repairs
We do more than just standard laundry appliance repair. Our team works on combo units that save you space and are ideal for smaller studios or apartments. Your technician can address common issues rapidly. Heating failure. Electrical malfunctions. Drainage issues. We fix them all.
Routine Maintenance & Tune-Ups
Prevent issues before they occur with routine maintenance. Regular tune-ups extend your unit’s lifespan. And at ASTERA, our service includes everything from routine inspections to clearing dryer vents and drains.
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24/7 Contact Support
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People Trust
Why Chicago Homeowners Trust Astera
24/7 Availability
We work only with genuine parts
We offer warranties for parts and labor
Up to 10 years warranty for HVAC Installations
Astera Comfort Club
Transparent Pricing
Client Says
Check Our Latest Reviews
At Astera, our heat pump repair company prides itself on the highest level of service possible. Read reviews from past customers to see what they’re saying:
EXCELLENT Based on 665 reviews Posted on Nell SchneiderTrustindex verifies that the original source of the review is Google. Excellent service--on time--reasonable pricing.Posted on Terrie SobeskiTrustindex verifies that the original source of the review is Google. George was professional and very nicePosted on Cheryl KennedyTrustindex verifies that the original source of the review is Google. Val was extremely professional and helpful. He was upfront with the total cost, came back same day with the needed parts, worked to find the best price for the parts saving me money, and made recommendations for future trade-in service on a humidifier. Will definitely use Astera services again and recommend them to other condo unit owners.Posted on Sam NelsonTrustindex verifies that the original source of the review is Google. Vlad was on time & great customer service.
Owner's reply
Thank you for your feedback! We’re glad to hear that Vlad was on time and provided great customer service. We appreciate your support!Posted on John NapolitanoTrustindex verifies that the original source of the review is Google. I contacted Astera because I was not getting any heat in my baseboard heating system on the first floor of my home. Upon emailing them I received a response within the same day as well as numerous options for a in-home appointment and service. So they sent Steven who is one of the technicians for HVAC. Upon talking with him as well as inspecting the boiler in my basement he immediately came up with a plan. Steven spent a lot of time making sure I understood about what happened and why I was not getting any heat. He discussed with me what needed to be done and he made sure I understood. He completed all of the required work and I was very happy with the money that I spent for my total repair. This is the third time I have used Astera for issues in my home as well as my sister's home. I have been so happy with the service that I receive from Astera and will definitely continue to use them down the road. Thanks Steven John N Westchester
Owner's reply
Thank you John, for your positive review! We're happy to hear that our company provided quick and efficient service.Posted on David M. LewinTrustindex verifies that the original source of the review is Google. Great service. The guy knew what he was doing. Timely. Got the job done right. Price was reasonable. I would definitely use them again.
Owner's reply
Thank you for your great review! We’re happy to hear that you had a positive experience and that our technician got the job done right. We appreciate your support and look forward to serving you again in the future!Posted on Mike FriedlanderTrustindex verifies that the original source of the review is Google. Super responsive, professional, knowledgeable. HIGHLY RECOMMENDED!
Owner's reply
Thank you for your kind words! We’re glad you had a great experience with our service. Your recommendation means a lot to us!Posted on Reed StevensTrustindex verifies that the original source of the review is Google. So far they are among the best service providers I have hired.
Owner's reply
Thank you for the wonderful feedback! We’re so glad to hear that you had a great experience with our service. We always strive to provide the best for our customers and your kind words mean a lot to us!Posted on Crystal NovakTrustindex verifies that the original source of the review is Google. Astera was able to come look at our appliance a few hours after my initial outreach. The technicians were friendly, trustworthy, and repaired our SubZero with no problem. I recommend them without reservation!
Owner's reply
Thank you so much for your kind words! We’re thrilled yo hear that our technicians were able to help and that you Subzero is working perfectly again. We truly appreciate your recommendation and look forward to assisting you again in the future!
EXCELLENT Based on 10 reviews Posted on J L.Verified Extremely quick responses with prompt scheduling; it was a great start to the job. Roman provided excellent and conscientious service - we would not hesitate to use Astera again.Posted on Ryan L.Verified I had both my washer and dryer serviced by Val. He walked me through everything he was working on and was finished up in about an hour. He was very knowledgeable with the specific models that I had. I would highly recommend!Posted on Rick J.Verified I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot on! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.Posted on David K.Verified This is my second experience with Astera and have only the highest praise for this business and the people that work there. From the person who answers the phone to the technician who comes out, everyone is friendly and polite. They're great with communication so you know when their techs are coming out. Our Sub-Zero fridge was throwing error codes which they diagnosed and repaired a faulty board. The work was done right and Alex explained everything afterwards. Highly recommend.Posted on L H.Verified Absolutely amazing company and employees! Rebuilt a brand new furnace installed by someone else, redid air intakes, humidifiers, disposal, broken freezer. Constant communication and always on time I'm so happy I found them! They even provided a rebate for taxes which the original installer wouldn't. 100% pleased, can't say enough good things about them!Posted on Peter P.Verified Repeat customer here and asked for Val M because he is great to work with. Clearly explains what needs to be done, very kind, and doesn't put pressure on you. Will continue to use Astera for their great service.Posted on Ellen L.Verified Val from Astera Heating, Cooling,and Appliance Repair was thorough, helpful,and he had great suggestions for regulating the heat in my home. The price was very reasonable as well for my yearly inspectionPosted on Liz S.Verified They were prompted on time kept me updated and did a very thorough job. I would highly recommend them.Posted on Diane D.Verified I recently had both the heat and hot water go out. I have an old boiler that needed several new parts but otherwise works fine. They recommended regular maintenance but unlike other HVAC companies don't try to sell you a new, much more expensive system. If you appreciate a company that will just fix your problem without upselling you, I would recommend Astera. The techs are friendly and knowledgeable. They talk you through the repair and answer any questions.Posted on Yvonne B.Verified found Astera Heating, Cooling and Appiances from a Google search. Their reviews were nothing but positive so I hired them to work on my boiler. The office staff was kind and professional. The service technician is extremely knowledgeable and did a thorough job on our repair. The interaction from start to finish was professional and efficient. I am adding my positive review to the reviews out on the internet. I would recommend this company for your Heating and Cooling needs.
Don’t Let a Broken Appliance Disrupt Your Day. Call Astera Today
You want to wash clothes at home – not lug them to the laundromat. We know that a broken washer or dryer leaves you in a hard spot. Do you buy a new unit? Can you repair your existing one, or will it just break down in the future?
We can help you answer these questions and more.
Our team will diagnose your broken appliance and provide an honest assessment.
Tired of trips to the laundromat? Call us to discuss your washer machine repair service with one of our certified technicians. We’ll get you up and running in no time.

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We Service All Major Brands and Models





















Areas We Serve
We offer AC installation services in Chicago and its surrounding areas.
Repair & Installation
Freqently Asked Questions
1
How much does washer repair cost in Chicago, IL?Costs vary based on the laundry appliance repair your unit requires. You’ll spend between $100 and $400 for most repairs. We provide upfront pricing before any work begins.
2
How long does it take to repair a washer or dryer?We typically complete repairs within one to two hours. Simple issues, such as a broken switch or belt, will be addressed within the hour.
3
Do you offer same-day washer and dryer repair in Chicago?It depends. Our technicians do offer washer machine repair service the same day if we have all of the parts in the truck already. Otherwise, we will order the part and make repairs as necessary.
4
Should I repair or replace my washer or dryer?Repairs on an old unit that exceed 0% of a new unit’s value are often ideal candidates for our laundry appliance installation.
5
Can regular maintenance prevent appliance breakdowns?Yes. Routine maintenance prevents breakdowns and extends the life of your appliances.
6
Why is my washer not draining or spinning?Clogged drains. Dirty filters. These are the top culprits. Our washer appliance repair will get your system spinning and draining in no time.
7
Why is my dryer taking too long to dry clothes?Exhaust vents are usually to blame. Airflow restrictions are fast to remedy.
8
Do you provide emergency appliance repair services?Yes. Our team is available 24/7 to assist you.
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