- 727 Hastings Dr, Buffalo Grove, IL 60089
- info@asteraservice.com
- (815) 384-4426
Heat Pump Replacement Services in Chicago
Our HVAC company provides seamless heat pump replacement performed by certified technicians. We deliver better efficiency and comfort with modern systems tailored to your home’s needs. Our team handles every step, from system removal to professional installation.
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Expert Heat Pump Replacement for Chicago Homes
Chicago’s extreme weather puts a serious strain on your HVAC system. When your system breaks down repeatedly or loses efficiency, it’s time to act.
Our heat pump replacement services are built for the demands of our climate. The result is lower energy bills and reliable comfort throughout the year.
We assess your system and recommend the right solution for your home’s size and layout. Our team manages everything from system removal to final testing and calibration.
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Repair vs Replacement: What’s Best for Your Heat Pump?
Not every issue calls for a full heat pump replacement. But some red flags indicate that it’s time for an upgrade.
Signs You May Need Heat Pump Replacement
- Your Heat Pump Is Over 10–15 Years Old. Older systems lose efficiency and become less reliable over time. A modern replacement offers better performance and lower energy bills.
- Frequent and Costly Repairs. Does your system break down multiple times per year? A new system is often the more economical choice.
- Rising Energy Bills. Inefficient systems work harder to maintain temperatures and drive up energy costs along the way. New and efficient systems restore performance and reduce waste.
- Uneven Heating or Cooling. If some rooms are too hot while others are too cold, your system may no longer meet your home’s needs.
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People Trust
Why Chicago Homeowners Trust Astera
24/7 Availability
We work only with genuine parts
We offer warranties for parts and labor
Up to 10 years warranty for HVAC Installations
Astera Comfort Club
Transparent Pricing
Client Says
Check Our Latest Reviews
At Astera, our heat pump repair company prides itself on the highest level of service possible. Read reviews from past customers to see what they’re saying:
EXCELLENT Based on 665 reviews Posted on Nell SchneiderTrustindex verifies that the original source of the review is Google. Excellent service--on time--reasonable pricing.Posted on Terrie SobeskiTrustindex verifies that the original source of the review is Google. George was professional and very nicePosted on Cheryl KennedyTrustindex verifies that the original source of the review is Google. Val was extremely professional and helpful. He was upfront with the total cost, came back same day with the needed parts, worked to find the best price for the parts saving me money, and made recommendations for future trade-in service on a humidifier. Will definitely use Astera services again and recommend them to other condo unit owners.Posted on Sam NelsonTrustindex verifies that the original source of the review is Google. Vlad was on time & great customer service.
Owner's reply
Thank you for your feedback! We’re glad to hear that Vlad was on time and provided great customer service. We appreciate your support!Posted on John NapolitanoTrustindex verifies that the original source of the review is Google. I contacted Astera because I was not getting any heat in my baseboard heating system on the first floor of my home. Upon emailing them I received a response within the same day as well as numerous options for a in-home appointment and service. So they sent Steven who is one of the technicians for HVAC. Upon talking with him as well as inspecting the boiler in my basement he immediately came up with a plan. Steven spent a lot of time making sure I understood about what happened and why I was not getting any heat. He discussed with me what needed to be done and he made sure I understood. He completed all of the required work and I was very happy with the money that I spent for my total repair. This is the third time I have used Astera for issues in my home as well as my sister's home. I have been so happy with the service that I receive from Astera and will definitely continue to use them down the road. Thanks Steven John N Westchester
Owner's reply
Thank you John, for your positive review! We're happy to hear that our company provided quick and efficient service.Posted on David M. LewinTrustindex verifies that the original source of the review is Google. Great service. The guy knew what he was doing. Timely. Got the job done right. Price was reasonable. I would definitely use them again.
Owner's reply
Thank you for your great review! We’re happy to hear that you had a positive experience and that our technician got the job done right. We appreciate your support and look forward to serving you again in the future!Posted on Mike FriedlanderTrustindex verifies that the original source of the review is Google. Super responsive, professional, knowledgeable. HIGHLY RECOMMENDED!
Owner's reply
Thank you for your kind words! We’re glad you had a great experience with our service. Your recommendation means a lot to us!Posted on Reed StevensTrustindex verifies that the original source of the review is Google. So far they are among the best service providers I have hired.
Owner's reply
Thank you for the wonderful feedback! We’re so glad to hear that you had a great experience with our service. We always strive to provide the best for our customers and your kind words mean a lot to us!Posted on Crystal NovakTrustindex verifies that the original source of the review is Google. Astera was able to come look at our appliance a few hours after my initial outreach. The technicians were friendly, trustworthy, and repaired our SubZero with no problem. I recommend them without reservation!
Owner's reply
Thank you so much for your kind words! We’re thrilled yo hear that our technicians were able to help and that you Subzero is working perfectly again. We truly appreciate your recommendation and look forward to assisting you again in the future!
EXCELLENT Based on 10 reviews Posted on J L.Verified Extremely quick responses with prompt scheduling; it was a great start to the job. Roman provided excellent and conscientious service - we would not hesitate to use Astera again.Posted on Ryan L.Verified I had both my washer and dryer serviced by Val. He walked me through everything he was working on and was finished up in about an hour. He was very knowledgeable with the specific models that I had. I would highly recommend!Posted on Rick J.Verified I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot on! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.Posted on David K.Verified This is my second experience with Astera and have only the highest praise for this business and the people that work there. From the person who answers the phone to the technician who comes out, everyone is friendly and polite. They're great with communication so you know when their techs are coming out. Our Sub-Zero fridge was throwing error codes which they diagnosed and repaired a faulty board. The work was done right and Alex explained everything afterwards. Highly recommend.Posted on L H.Verified Absolutely amazing company and employees! Rebuilt a brand new furnace installed by someone else, redid air intakes, humidifiers, disposal, broken freezer. Constant communication and always on time I'm so happy I found them! They even provided a rebate for taxes which the original installer wouldn't. 100% pleased, can't say enough good things about them!Posted on Peter P.Verified Repeat customer here and asked for Val M because he is great to work with. Clearly explains what needs to be done, very kind, and doesn't put pressure on you. Will continue to use Astera for their great service.Posted on Ellen L.Verified Val from Astera Heating, Cooling,and Appliance Repair was thorough, helpful,and he had great suggestions for regulating the heat in my home. The price was very reasonable as well for my yearly inspectionPosted on Liz S.Verified They were prompted on time kept me updated and did a very thorough job. I would highly recommend them.Posted on Diane D.Verified I recently had both the heat and hot water go out. I have an old boiler that needed several new parts but otherwise works fine. They recommended regular maintenance but unlike other HVAC companies don't try to sell you a new, much more expensive system. If you appreciate a company that will just fix your problem without upselling you, I would recommend Astera. The techs are friendly and knowledgeable. They talk you through the repair and answer any questions.Posted on Yvonne B.Verified found Astera Heating, Cooling and Appiances from a Google search. Their reviews were nothing but positive so I hired them to work on my boiler. The office staff was kind and professional. The service technician is extremely knowledgeable and did a thorough job on our repair. The interaction from start to finish was professional and efficient. I am adding my positive review to the reviews out on the internet. I would recommend this company for your Heating and Cooling needs.
Upgrade Your Heat Pump in Chicago Today
A failing or outdated heat pump does more than affect your comfort. It costs you more every single month.
When you choose Astera, your trusted heat pump replacement company, you get a system that’s:
- Energy-efficient
- Professionally installed by certified technicians
- Properly sized and designed for your home
Whether your system has failed or you’re planning a proactive upgrade, our team is ready to help.
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We Service All Major Brands and Models





















Areas We Serve
We offer AC installation services in Chicago and its surrounding areas.
Repair & Installation
Freqently Asked Questions
1
How do I know if I need to replace my heat pump?If your unit is over 10–15 years old, requires frequent repairs, or your energy bills are increasing, it may be time for a replacement. These are signs you need a replacement. Contact us for an assessment to see if a new unit is the right fit for you.
2
How much does heat pump replacement cost in Chicago, IL?The price of heat pump replacement services depends on:
- The size of your home
- System type
- Installation complexity
3
How long does a heat pump replacement take?Most heat pump replacements take one to two days to complete. More complicated projects or a ductless heat pump replacement may take longer. Our team works efficiently to get your system up and running quickly.
4
What size heat pump do I need for my home?That depends on your home’s:
- Square footage
- Insulation levels
- Layout
5
Are new heat pumps more energy-efficient?Yes. Modern models are significantly more efficient thanks to smart controls and advanced compressor technology. Many homeowners see savings on their monthly utility bills from the very first season.
6
Do you offer financing for heat pump replacement?Yes. We offer flexible financing through our partner Wisetack. The application process is quick and designed to be simple and convenient.
7
Can Astera replace both ducted and ductless systems?Absolutely. We have the expertise to handle heat pump removal and replacement for both types of systems. We deliver reliable results for every type of installation.
8
Are there rebates for heat pump replacement in Illinois?Yes. Many homeowners qualify for state and federal rebates or tax credits when upgrading to energy-efficient heat pumps.
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